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can no longer get independent crossword in firefox but it used to be fine

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rosiespix
rosiespix
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I used to have no difficulty getting the Independent concise crossword everyday but for several weeks now I haven't been able to get it. On screen it says' wrong size' by the first line of text which is 'check'. Any help much appreciated, thanks!

I used to have no difficulty getting the Independent concise crossword everyday but for several weeks now I haven't been able to get it. On screen it says' wrong size' by the first line of text which is 'check'. Any help much appreciated, thanks!

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cor-el
cor-el
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Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).