Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Firefox crashes

  • 1 risposta
  • 3 hanno questo problema
  • 1 visualizzazione
  • Ultima risposta di Matt_G

ffmleon
ffmleon
more options

Firefox in this computer crashes even on the safe mode. All o ther programs working well; crash reports sent more than 3 times., NO crash ID provided Firefox does not allow me to perform any action, not even to unistall the program.

Firefox in this computer crashes even on the safe mode. All o ther programs working well; crash reports sent more than 3 times., NO crash ID provided Firefox does not allow me to perform any action, not even to unistall the program.

Tutte le risposte (1)

Matt_G
Matt_G
more options

Hey ffmelon,

Have you tried starting Firefox in Safe Mode? Hold down "shift" while Firefox is starting up. If the crash doesn't happen in Safe Mode, you should read Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems.

There is also a lot of useful stuff in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) Knowledge Base article. If you've recently upgraded, you might want to check out this article as well.

Hopefully this helps!