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trying to access a part of a website- message saying the page isn't redirecting properly

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  • Ultima risposta di cor-el

terrystoke
terrystoke
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Trying to get from one Sage page to their reference page. Message says "The page isn't redirecting properly. Firefox has detected the server is redirecting the request in a way that will never complete."

Trying to get from one Sage page to their reference page. Message says "The page isn't redirecting properly. Firefox has detected the server is redirecting the request in a way that will never complete."

Tutte le risposte (3)

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
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That issue can be caused by corrupted cookies.

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"
terrystoke
terrystoke Utente che ha posto la domanda
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Many thanks for your interest, cor-el. I've followed your advice, but the problem remains. It is only when I want to access certain sections of Sage- some stuff loads perfectly.

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
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Can you post a link to a public page where that happens that doesn't require authentication (log in) to access it?

Then we can check if it is a problem with that site.

Are you allowing cookies from that site?

If clearing the cookies doesn't help then it is possible that the file cookies.sqlite that stores the cookies is corrupted.
Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete other present cookie files like cookies.sqlite-journal in the Firefox Profile Folder in case the file cookies.sqlite got corrupted.