Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

how do you install plugins from desk top to smart phone?

  • 2 risposte
  • 2 hanno questo problema
  • 3 visualizzazioni
  • Ultima risposta di Kevin

FarmFamily
FarmFamily
more options

I pushed the download button on the mobile add on and it installs just a short cut of the add on on my computer. I then try and install and it says windows can not open this file. Can you please help me?

Thank you for your time!

I pushed the download button on the mobile add on and it installs just a short cut of the add on on my computer. I then try and install and it says windows can not open this file. Can you please help me? Thank you for your time!

Soluzione scelta

Hi,

You can't install mobile add-ons from your computer. You need to install Firefox mobile on your phone, then go to Add-ons from the main Firefox mobile menu and download and install a mobile add-on there. Try using this procedure and let me know if you need more help: https://support.mozilla.org/kb/find-and-install-add-ons

-Michelle

Leggere questa risposta nel contesto 👍 0

Tutte le risposte (2)

mluna
mluna
more options

Soluzione scelta

Hi,

You can't install mobile add-ons from your computer. You need to install Firefox mobile on your phone, then go to Add-ons from the main Firefox mobile menu and download and install a mobile add-on there. Try using this procedure and let me know if you need more help: https://support.mozilla.org/kb/find-and-install-add-ons

-Michelle

Kevin
Kevin
  • Moderator
more options

It is also worth pointing out that only some extensions work on Firefox mobile.