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Why does the Welcome to Mozilla/Firefox page pop up instead of the url that I have requested, on an increasingly-regular basis?

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mnagan
mnagan
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Frequently when I try to go to a url, instead I get a Welcome page from Mozilla/Firefox. This happens quite frequently, and is annoying. E.g., I enter nwcn; Firefox automatically finishes the address as www.nwcn.com; and when I hit Enter, I get the Mozilla page.

Frequently when I try to go to a url, instead I get a Welcome page from Mozilla/Firefox. This happens quite frequently, and is annoying. E.g., I enter nwcn; Firefox automatically finishes the address as www.nwcn.com; and when I hit Enter, I get the Mozilla page.

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Matt_G
Matt_G
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Hi mnagan,

You should look at this article about that specific issue and the article Preferences not saved. These should give you all the information you need!

If that doesn't work:

  1. Type about:config in the address bar
  2. Click I'll be careful, I promise if prompted
  3. In the Filter input field type startup
  4. Double click on startup.homepage_override_url
  5. Delete the text string and click OK
  6. Close Firefox and reopen the window to verify that it has worked.

Hopefully this helps!