Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

On my new computer, I can no longer open attachmnets in Hotmail when using Firefox. The attachments will open with other browsers. It is quite frustrating. Any help out there would be surely appreciated. Cheers

  • 3 risposte
  • 3 hanno questo problema
  • 1 visualizzazione
  • Ultima risposta di user633449

a_hofrichter
a_hofrichter
more options

Hotmail won't open attachments when using Firefox. I'm not sure if this relates to cookies, add ons (I recently addded Ad-blocker and Do not track), or some other type of security setting. I have tried some proposed solutions on the we to no avail. Using Windows 7

Hotmail won't open attachments when using Firefox. I'm not sure if this relates to cookies, add ons (I recently addded Ad-blocker and Do not track), or some other type of security setting. I have tried some proposed solutions on the we to no avail. Using Windows 7

Tutte le risposte (3)

user633449
user633449
more options

What are these attachments? Are they PDF, jpeg, etc. Or does this just happen with every attachment in Hotmail?

Try starting Firefox in Safe Mode and see if it works there.

a_hofrichter
a_hofrichter Utente che ha posto la domanda
more options

Tyler, Thanks for your suggestion. My problem occurs when trying to open any type of file (at least .doc and .pdf, as far as I know). As I mentioned, when I log into hotmail from another browser, I am then able to open my attachments. I am hoping to figure out how to tinker with firefox so I no longer have this issue. I am not sure what is causing this block, but I know it has to do with Firefox (or settings relating to) or related add ons.

user633449
user633449
more options

Ok, thanks for the clarification. Go ahead and try to start Firefox up in Safe Mode, and we can see if it works there. If it does, then it is most likely an add=on of some sort interfering with Firefox's normal operation.