Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Firefox not working. Deleted current version & downloaded newest. Won't load says another version is running. It's not. Tried rebooting won't work. Mac 10.5.8

  • 2 risposte
  • 1 ha questo problema
  • 5 visualizzazioni
  • Ultima risposta di cor-el

billbender
billbender
more options

Firefox not working. Deleted current version & downloaded newest. Won't load says another version is running. It's not. Tried rebooting won't work. Mac 10.5.8

Firefox was working fine then all of a sudden a couple days ago it would not run. Kept getting a message that it could not find the server. Said problem could be several things including server being too busy and to try again. Tried a number of more times still nothing.

Tried to download newest version to fix. Showed it downloaded. Still had same message. So, I deleted the application and the preference files for a clean download. Downloaded 13.0.1. Now it won't run saying that another version of Firefox is already running. It's not. No other versions are in the application folder, or when I search the system.

How do I get Firefox working again? It's my favorite browser.

Firefox not working. Deleted current version & downloaded newest. Won't load says another version is running. It's not. Tried rebooting won't work. Mac 10.5.8 Firefox was working fine then all of a sudden a couple days ago it would not run. Kept getting a message that it could not find the server. Said problem could be several things including server being too busy and to try again. Tried a number of more times still nothing. Tried to download newest version to fix. Showed it downloaded. Still had same message. So, I deleted the application and the preference files for a clean download. Downloaded 13.0.1. Now it won't run saying that another version of Firefox is already running. It's not. No other versions are in the application folder, or when I search the system. How do I get Firefox working again? It's my favorite browser.

Tutte le risposte (2)

MozillaFirefox911
MozillaFirefox911
more options

get rid of all to do with firefox and start from there.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Make sure to remove the profiles.ini file if you've removed the Firefox Profile Folder to make firefox create a new default profile.