Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Firefox won't update anymore?

  • 5 risposte
  • 26 hanno questo problema
  • 2 visualizzazioni
  • Ultima risposta di jraykc

kraver0
kraver0
more options

So, when I first got Firefox, I was able to update to the latest version by clicking on "Firefox" scroll down on the top left corner of the screen, then clicking on "Help", and then clicking on "About Firefox".

Ever since update 14.0 something, my steps of updating Firefox mentioned above wouldn't work anymore. For example, after I click on "About Firefox" to update, the popped up window says:

Restart to Update (clickable) You are currently on the release update channel.

So, I click on restart to update, but it did NOT update nor did anything. Therefore, I have to manually keep downloading the new version by going to the Mozilla Firefox website, and then download the client, etc which is annoying.

Also, once I update my Mozilla Firefox by manually downloading from the website again, it does NOT fix the update feature mentioned earlier.

So, my question is: Does anybody know why this update feature mentioned above does not work for me anymore?

Thanks. I look forward to your replies.

So, when I first got Firefox, I was able to update to the latest version by clicking on "Firefox" scroll down on the top left corner of the screen, then clicking on "Help", and then clicking on "About Firefox". Ever since update 14.0 something, my steps of updating Firefox mentioned above wouldn't work anymore. For example, after I click on "About Firefox" to update, the popped up window says: Restart to Update (clickable) You are currently on the release update channel. So, I click on restart to update, but it did NOT update nor did anything. Therefore, I have to manually keep downloading the new version by going to the Mozilla Firefox website, and then download the client, etc which is annoying. Also, once I update my Mozilla Firefox by manually downloading from the website again, it does NOT fix the update feature mentioned earlier. So, my question is: Does anybody know why this update feature mentioned above does not work for me anymore? Thanks. I look forward to your replies.

Soluzione scelta

I found the problem.

Leggere questa risposta nel contesto 👍 2

Tutte le risposte (5)

kraver0
kraver0 Utente che ha posto la domanda
more options

Soluzione scelta

I found the problem.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

I've marked your above posted reply as the solution since you indicated that you found the cause of the problem.

If you still have questions then you can remove that solution.

jraykc
jraykc
more options

So, would you like to maybe post how you fixed the problem for other people's benefit?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Did you check your security software?

jraykc
jraykc
more options

Mine was a rights issue. Logged in as administrator and updated fine.