Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

I cannot respond to emails (hotmail) when I use Firefox

  • 2 risposte
  • 1 ha questo problema
  • 1 visualizzazione
  • Ultima risposta di LisaB63

LisaB63
LisaB63
more options

When I check my hotmail account in Firefox, I can read all the mail just fine. But when I try to respond to an email, I cannot type anything. Just no response from my computer. I can respond to emails fine in Internet Explorer. But I don't really like IE as a browser.

When I check my hotmail account in Firefox, I can read all the mail just fine. But when I try to respond to an email, I cannot type anything. Just no response from my computer. I can respond to emails fine in Internet Explorer. But I don't really like IE as a browser.

Soluzione scelta

On the page where it explains how to restart Firefox in Safe Mode, there was a NOTE that suggested resetting Firefox to its default settings first before going through a lengthy trouble-shooting process. So I reset it and the problem is solved! Thank you.

Leggere questa risposta nel contesto 👍 0

Tutte le risposte (2)

Matt_G
Matt_G
more options

Hi LisaB63,

Have you tried starting Firefox in Safe Mode to see if there is an addon , extension, or hardware acceleration causing the issue?

Please try these steps and let me know if that helps!

LisaB63
LisaB63 Utente che ha posto la domanda
more options

Soluzione scelta

On the page where it explains how to restart Firefox in Safe Mode, there was a NOTE that suggested resetting Firefox to its default settings first before going through a lengthy trouble-shooting process. So I reset it and the problem is solved! Thank you.