Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

How do I correct pages flashing and going black when i scroll even though I have reinstalled?

  • 2 risposte
  • 1 ha questo problema
  • 19 visualizzazioni
  • Ultima risposta di clayhelen

more options

Frequently but not always areas of the Firefox window turn black. This includes menus and data entry fields. Sometimes a page opens OK but goes black as soon as I begin to scroll using the mouse or the scroll bar. At random positions in the scroll the page reappears but the problem persists. If I run Firefox in SAFE mode, the problem goes away. I have tried uninstalling and reinstalling Firefox with no success. I have also tried disabling plugins without success. Also, I have used the "reset Firefox" option without success.

Frequently but not always areas of the Firefox window turn black. This includes menus and data entry fields. Sometimes a page opens OK but goes black as soon as I begin to scroll using the mouse or the scroll bar. At random positions in the scroll the page reappears but the problem persists. If I run Firefox in SAFE mode, the problem goes away. I have tried uninstalling and reinstalling Firefox with no success. I have also tried disabling plugins without success. Also, I have used the "reset Firefox" option without success.

Soluzione scelta

Try to disable hardware acceleration in Firefox.

Leggere questa risposta nel contesto 👍 1

Tutte le risposte (2)

more options

Soluzione scelta

Try to disable hardware acceleration in Firefox.

more options

COR-EL Thanks for your help! Disabling hardware acceleration improved but did not solve the problem. Also disabling WebGL seems to have corrected the problem.