Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Can't login to Firefox.

  • 1 risposta
  • 1 ha questo problema
  • 1 visualizzazione
  • Ultima risposta di user633449

more options

I am trying to download an add-on. I tried logging in, it rejected my password. It kept putting a password in the space that was too long for it to be mine. I would erase it & enter mine - rejected. I tried resetting my password - with success...still won't do anything but go right back to the login page. I am correctly entering the captcha words, too. Going around in circles. I am using a Galaxy S3 ICS.

I am trying to download an add-on. I tried logging in, it rejected my password. It kept putting a password in the space that was too long for it to be mine. I would erase it & enter mine - rejected. I tried resetting my password - with success...still won't do anything but go right back to the login page. I am correctly entering the captcha words, too. Going around in circles. I am using a Galaxy S3 ICS.

Tutte le risposte (1)

more options

First, please update Firefox to 18.

Second, why are you trying to put in a password to install an add-on? That's confusing me. Addons for Firefox don't require a password or captcha