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Long e-mails are not displayed properly in Yahoo Mail in Firefox 18.

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Since upgrading to Firefox v.18, e-mail messages which are particularly long (Gizmag for example) are displayed over the bottom "tool bar" (Delete, Reply, Forward, Spam, Move) in Rogers Yahoo! Mail Classic.

There seems to be a threshold at which the fixed elements of the page like the bottom tool bar will not extend which did not exist in Firefox v.12 which was the version of Firefox I was using until I upgraded three days ago which is when this problem started.

Since upgrading to Firefox v.18, e-mail messages which are particularly long (Gizmag for example) are displayed over the bottom "tool bar" (Delete, Reply, Forward, Spam, Move) in Rogers Yahoo! Mail Classic. There seems to be a threshold at which the fixed elements of the page like the bottom tool bar will not extend which did not exist in Firefox v.12 which was the version of Firefox I was using until I upgraded three days ago which is when this problem started.

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The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

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Is there a way to save my settings in case this does not work so I can restore Firefox back to its current state?

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all your settings will be saved to your desktop, and anyway all your bookmarks, history, passwords, etc. are transfered to when you reset.

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No, that did not fix the problem.

Do I restore my previous settings by pasting the contents of the folder created by the Firefox reset into the profile folder?