Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

installing FF breaks Microsoft Application Virtualization Client with XULRunner error!

  • 2 risposte
  • 9 hanno questo problema
  • 3 visualizzazioni
  • Ultima risposta di narc

narc
narc
more options

We have an important document management program (Java-based) at work. It runs by virtualization: "C:\Program Files (x86)\Microsoft Application Virtualization Client\sfttray.exe" /launch "Cosa 18.0.0.4752"

When I try to run the program after I install FF I get an XULRunner error: Error: Platform version '18.0' is not compatible with minVersion >= 19.0.2 maxVersion <=19.0.2. After that, the program doesn't launch at all. When I deinstall FF it works again. I have IE installed as standard browser.

I tried installing XULRunner 19.0.2. But being a rather noob, it doesn't seem to be installing as a program. And shouldn't it be part off FF already? I have the latest version of FF! OS is Win7 64b.

What to do? I think it is weird that the virtualization client is suddenly pointing to the FF install.

We have an important document management program (Java-based) at work. It runs by virtualization: "C:\Program Files (x86)\Microsoft Application Virtualization Client\sfttray.exe" /launch "Cosa 18.0.0.4752" When I try to run the program after I install FF I get an XULRunner error: Error: Platform version '18.0' is not compatible with minVersion >= 19.0.2 maxVersion <=19.0.2. After that, the program doesn't launch at all. When I deinstall FF it works again. I have IE installed as standard browser. I tried installing XULRunner 19.0.2. But being a rather noob, it doesn't seem to be installing as a program. And shouldn't it be part off FF already? I have the latest version of FF! OS is Win7 64b. What to do? I think it is weird that the virtualization client is suddenly pointing to the FF install.

Modificato da narc il

Soluzione scelta

I fixed the problem! On a colleagues computer I noticed the process firefox.exe. She didn't have FF installed. Apparently, the document management program is actually a fullscreen, browser-based package, using FF.

When I installed FF 19.0.2 it conflicted with the virtualisation, running version 18. I downgraded my FF install to 18.0. Now the document management program launches as a new tab, without errors.

Leggere questa risposta nel contesto 👍 0

Tutte le risposte (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If you use ZoneAlarm Extreme Security then disable Virtualization and reinstall Firefox.

Other security software may have similar features to prevent Firefox from updating files properly.

See also:

narc
narc Utente che ha posto la domanda
more options

Soluzione scelta

I fixed the problem! On a colleagues computer I noticed the process firefox.exe. She didn't have FF installed. Apparently, the document management program is actually a fullscreen, browser-based package, using FF.

When I installed FF 19.0.2 it conflicted with the virtualisation, running version 18. I downgraded my FF install to 18.0. Now the document management program launches as a new tab, without errors.