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Apparently have installed an unwanted app from SmartShop.

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  • 1 ha questo problema
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  • Ultima risposta di RobertTPrice

RobertTPrice
RobertTPrice
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The SmartShopper app automatically installs links on various pages and displays unwanted videos. How do I get rid of it?

The SmartShopper app automatically installs links on various pages and displays unwanted videos. How do I get rid of it?

Soluzione scelta

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

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user633449
user633449
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Soluzione scelta

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

RobertTPrice
RobertTPrice Utente che ha posto la domanda
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Yes, that did it.

I also found out what the app was and probably could have deleted it separately. It was some sort of a gaming app I never installed (intentionally).

Thanks.