Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

video is jerky on hbogo

  • 4 risposte
  • 29 hanno questo problema
  • 1 visualizzazione
  • Ultima risposta di cor-el

more options

Whenever I try to play anything on HBOGO the video is continuously jerky or hesitant throughout.

It only happens on HBOGO and it's quite unwatchable.

Chrome won't play anything at all there, it comes up with an error message.

I would try to contact tech support at HBO but they either don't provide it or would rather not hear from anybody.

It happens in Safe Mode and it happens with a new profile.

You are my only hope!

Whenever I try to play anything on HBOGO the video is continuously jerky or hesitant throughout. It only happens on HBOGO and it's quite unwatchable. Chrome won't play anything at all there, it comes up with an error message. I would try to contact tech support at HBO but they either don't provide it or would rather not hear from anybody. It happens in Safe Mode and it happens with a new profile. You are my only hope!

Tutte le risposte (4)

more options

Did you try updating your flash player?

more options

Seems like its a HBO server issue as you can reproduce problems on other browsers.

more options

Yes I tried updating Flash. I uninstalled it using their own uninstaller and then re-installed it. No luck.

Yes, it seems like an HBO issue, but I can't believe I'm the only one having it.

more options

Can you pause the player in case that allows to buffer a larger part of the video?

You can check for problems with current Flash plugin versions and try these:

  • disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
  • disable hardware acceleration in the Flash plugin