Firefox crashes on opening and will only start in safe mode
On starting, Firefox gives me 2 options: to reset Firefox or open in Safe mode. If I choose reset, it crashes. I have restarted the computer, reinstalled Firefox and disables hardware acceleration. I have also checked that Windows update KB 2670838 does not exist on my system.
Tutte le risposte (3)
hello, could you provide your latest few submitted crash reports? please enter about:crashes into the location bar, copy the latest few report ids from there & paste them here into a forum reply. this will give us a better understanding what may be triggering those crashes.
i'd also recommend to run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner.
Solved by adware scanner - thanks
great, thanks for reporting back!