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Firefox crashes every time it starts up

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  • Ultima risposta di Bob45

Bob45
Bob45
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Firefox crashes every time I try to open it. I have tried resetting and it also crashes in safe mode. The last crash report is: Crash ID: bp-4a5920f6-779f-431f-9c4b-6edb12100324 My OS is XP Professional and I am running v25 of Firefox.

Firefox crashes every time I try to open it. I have tried resetting and it also crashes in safe mode. The last crash report is: Crash ID: bp-4a5920f6-779f-431f-9c4b-6edb12100324 My OS is XP Professional and I am running v25 of Firefox.

Tutte le risposte (3)

cor-el
cor-el
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  • Top 10 Contributor
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That crash report doesn't seem to have been send.

See if you can submit this report by clicking on it on the about:crashes page if there aren't any other (more recent) reports with a "bp-" prefix that have been send.

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the IDs of the submitted crash reports on the about:crashes page.

See:

Bob45
Bob45 Utente che ha posto la domanda
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Sorry that was not the right crash report. This one seems to have been submitted bp-586fcb93-9133-4fed-bc4e-d12372131123

Bob45
Bob45 Utente che ha posto la domanda
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Sorry that was not the right crash report. This one seems to have been submitted bp-586fcb93-9133-4fed-bc4e-d12372131123