Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Mozilla Firefox Start Page causing extreme memory leaks?!

  • 4 risposte
  • 6 hanno questo problema
  • 1 visualizzazione
  • Ultima risposta di mario62746

more options

For some reason, when I open my Firefox today, it hangs so badly that I my whole computer also hangs... Even if I close and reopen Firefox, it still hangs... So the only option I have is to end the process... However, if you wait long enough after my Firefox hangs, it will not hang and work normally again. Because of this, I did a little investigation to know what could be the probable cause why my Firefox keeps on hanging at start-up, and I did find an answer to this. I found out that the Start Page of my Firefox was the main reason why it hangs. I concluded that because when I changed my homepage from the Start Page to a blank page, it doesn't hang, and whenever the Start Page is shown, I noticed that the process firefox.exe on my task manager goes way up to 1,000,000+ K of memory... which is obviously abnormal... So the question is, how do I fix this?

For some reason, when I open my Firefox today, it hangs so badly that I my whole computer also hangs... Even if I close and reopen Firefox, it still hangs... So the only option I have is to end the process... However, if you wait long enough after my Firefox hangs, it will not hang and work normally again. Because of this, I did a little investigation to know what could be the probable cause why my Firefox keeps on hanging at start-up, and I did find an answer to this. I found out that the Start Page of my Firefox was the main reason why it hangs. I concluded that because when I changed my homepage from the Start Page to a blank page, it doesn't hang, and whenever the Start Page is shown, I noticed that the process firefox.exe on my task manager goes way up to 1,000,000+ K of memory... which is obviously abnormal... So the question is, how do I fix this?

Soluzione scelta

See cor-el's response on my issue page (I had the same issue) for a solution which works:

https://support.mozilla.org/en-US/questions/984223

Leggere questa risposta nel contesto 👍 1

Tutte le risposte (4)

more options

I've got the exact same issue! I'm pretty sure it just started today too. It's so bizarre because we've all been using Firefox 26.0 for at least a month, right? How could the about:home page all of a sudden cause this issue?

I've been able to replicate this issue on a virtual machine running Windows XP SP3, so clearly it has nothing to do with Windows 7.

more options

Soluzione scelta

See cor-el's response on my issue page (I had the same issue) for a solution which works:

https://support.mozilla.org/en-US/questions/984223

more options

See also Firefox hangs on the default Start Page: [/questions/984193]

more options

Finally! No more hangs on Start Page!!!

What I did exactly: 1. On about:config, I modified "browser.aboutHomeSnippets.updateUrl" and replaced it with an empty string. 2. I deleted the folder "moz-safe-about+home" located at \storage\persistent\ of my Firefox's profile folder. 3. Restart Firefox.

Thank you all for the helpful replies!!!