Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

I can't add my computer to my Firefox sync.

  • 5 risposte
  • 14 hanno questo problema
  • 5 visualizzazioni
  • Ultima risposta di FelixCited

Deadpool_Mouse
Deadpool_Mouse
more options

I can't add my computer to my Firefox sync. When I get on Firefox on my Android device (the device that does have my Firefox sync) I am told to "tap the Set up Firefox Sync button on the Firefox Start page." They even show a screenshot so I know what I'm looking for, however, this button does not exist on my Firefox for Android. I've looked all over the start page for it & tried every other means I can think of to get to the sync but it all boils back to tapping this button that I don't have. I would appreciate any help I can get.

I can't add my computer to my Firefox sync. When I get on Firefox on my Android device (the device that does have my Firefox sync) I am told to "tap the Set up Firefox Sync button on the Firefox Start page." They even show a screenshot so I know what I'm looking for, however, this button does not exist on my Firefox for Android. I've looked all over the start page for it & tried every other means I can think of to get to the sync but it all boils back to tapping this button that I don't have. I would appreciate any help I can get.

Soluzione scelta

When opening settings on android tablet firefox browser - pair device is not showing or able to be selected -any help would be appreciated

Leggere questa risposta nel contesto 👍 2

Tutte le risposte (5)

philipp
philipp
  • Moderator
more options

hello, please try to pair the two devices like this:

  1. on your android phone go into the system's settings app and into accounts & synchronisation (might be worded slightly different on various android devices), go to firefox sync & tap on pair a device.
  2. on your desktop go to firefox > options > sync > set up firefox sync > i have an account which will show you a 3x4 character code that you'll have to enter into your android device in order to complete the process.
Deadpool_Mouse
Deadpool_Mouse Utente che ha posto la domanda
more options

Thank you so much. I thought I already did this but it turns out I was going to different settings for Firefox that was only for permission to sync on the device but not adding another device.

rjeffus
rjeffus
more options

Soluzione scelta

When opening settings on android tablet firefox browser - pair device is not showing or able to be selected -any help would be appreciated

rjeffus
rjeffus
more options

The option for the android worked after I added firefox in settings accounts Thanks for the post

FelixCited
FelixCited
more options

I FOUND A SOLUTION

In android, for whatever reason, the system wont bring you to a correct sync screen so to get there, (you may need to suit this information to your own situation depending on where you are in the account creation/sync stage)

Basically people are having the issue where the "Pair a Device" code wont show up. To fix this, dont set up the account within FireFox. Go to your home screen. Settings > Accounts > Add Account

Choose Firefox - as for me, I had to choose the option that said 'Firefox Sync (deprecated) ' which showed up the sync code dialogue which was not coming up before.

Hope this helps, I was swearing at my screen for an hour trying to get this working