Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Can't exit mozilla

  • 23 risposte
  • 4 hanno questo problema
  • 2 visualizzazioni
  • Ultima risposta di nickyfrance

more options

Mozilla Firefox is not working. It worked fine yesterday and I haven't knowingly installed anything since. I can't uninstall it because I keep being told that it has to be closed before I can uninstall it. BUT it's not open!!! I am well and truly stuck! It opens and works in safe mode but just won't open in normal mode. PLEASE HELP!

Mozilla Firefox is not working. It worked fine yesterday and I haven't knowingly installed anything since. I can't uninstall it because I keep being told that it has to be closed before I can uninstall it. BUT it's not open!!! I am well and truly stuck! It opens and works in safe mode but just won't open in normal mode. PLEASE HELP!

Soluzione scelta

Turned my computer on this morning and guess what??? Firefox is working again!!! No idea how that happened but I'm very relieved. Thanks for your help.

Leggere questa risposta nel contesto 👍 1

Tutte le risposte (3)

more options

It works in safe mode but I CAN'T open it in normal mode. If I disable all extensions in safe mode and then restart and try to open it in normal mode, will the extension still be disabled (so I can switch them back on one by one)?

more options

You need to check on the "Firefox/Tools > Add-ons > Extensions" page which extensions are enabled and disable them all.

more options

Soluzione scelta

Turned my computer on this morning and guess what??? Firefox is working again!!! No idea how that happened but I'm very relieved. Thanks for your help.

  1. 1
  2. 2