Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Additional tab opens when I start Firefox

  • 3 risposte
  • 3 hanno questo problema
  • 4 visualizzazioni
  • Ultima risposta di Lloyd Landers

more options

Whenever I start Firefox 28.0, my homepage loads, followed immediately by a new tab with a number of website icons - why??? How do I get rid of this secondary tab???

Whenever I start Firefox 28.0, my homepage loads, followed immediately by a new tab with a number of website icons - why??? How do I get rid of this secondary tab???

Soluzione scelta

hello lloyd, you have some malicious addons present. please try all these steps:

  1. reset firefox (this will keep your bookmarks and passwords)
  2. afterwards go to firefox > addons > extensions and in case there are still extensions listed there, disable them.
  3. finally run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well.

Troubleshoot Firefox issues caused by malware

Leggere questa risposta nel contesto 👍 1

Tutte le risposte (3)

more options

What is the string in the browser.startup.homepage option on about:config page?

Try start in Safe Mode, sometimes addons can be the cause of the problem:

Related topics:

Modificato da Diego Victor il

more options

Soluzione scelta

hello lloyd, you have some malicious addons present. please try all these steps:

  1. reset firefox (this will keep your bookmarks and passwords)
  2. afterwards go to firefox > addons > extensions and in case there are still extensions listed there, disable them.
  3. finally run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well.

Troubleshoot Firefox issues caused by malware

more options

This took care of the problem. Thanks!