Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

I keep getting a message about video player update. What's going on? Why do I need this? Prove that I do - too many viruses out there to just download something

  • 1 risposta
  • 21 hanno questo problema
  • 2 visualizzazioni
  • Ultima risposta di cor-el

more options

A page keeps popping up saying FIREFOX wants me to download this video player. I'm leery of downloading anything these days with the Heartbleed virus out there

A page keeps popping up saying FIREFOX wants me to download this video player. I'm leery of downloading anything these days with the Heartbleed virus out there

Soluzione scelta

If you get a pop-up message asking to update or install other software then such a message is likely a scam and you should never respond to such an alert to avoid getting infected with malware.

You should only update Firefox via "Help > About" or by downloading and installing Firefox from the Mozilla server and never via a pop-up or link on a web page.

Leggere questa risposta nel contesto 👍 14

Tutte le risposte (1)

more options

Soluzione scelta

If you get a pop-up message asking to update or install other software then such a message is likely a scam and you should never respond to such an alert to avoid getting infected with malware.

You should only update Firefox via "Help > About" or by downloading and installing Firefox from the Mozilla server and never via a pop-up or link on a web page.