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Why are my password files are empty after I used Mozbackup to transfer files to new pc -

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  • 2 have this problem
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  • Last reply by philipp

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I have upgraded from Win XP to Win 7. I updated my profile using Mozbackup and all my bookmarks transferred with no problem. I have no passwords, however. I tried copying the signons and key3 files again, but no luck.

Help!

I have upgraded from Win XP to Win 7. I updated my profile using Mozbackup and all my bookmarks transferred with no problem. I have no passwords, however. I tried copying the signons and key3 files again, but no luck. Help!

Chosen solution

hello AnitaL, in newer versions you'll have to copy over logins.json & key3.db in order to import your passwords.

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Chosen Solution

hello AnitaL, in newer versions you'll have to copy over logins.json & key3.db in order to import your passwords.