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I keep getting an error when clicking a link in email if firefox is not already open

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  • Last reply by altoney

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If firefox in not open when I click a link in an email I get an error message. If firefox is already open it opens a new tab and works okay. After getting the error message it still opens firefox and goes to the link.

If firefox in not open when I click a link in an email I get an error message. If firefox is already open it opens a new tab and works okay. After getting the error message it still opens firefox and goes to the link.

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The actual error was "There was a problem sending the command to the program". This was the message inside the error box. The error box also shows a message "https://support.mozilla.com/questions/887286#answer-2...". I cant read anymore and can't copy any of the links or message.