Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

HELP!!!

more options

I use the same work email address as another person for work. Problem is...If I or he, do something to an in-coming/outgoing email (delete/archive/answer it)...the action will only happen on my laptop and not his, or visa-vera (i.e. If I archive an e-mail, it archives on my laptop, but may STILL show up as present (not archived) on his laptop. Or, I may have written an e-mail, and it doesn't show up as even being sent on his laptop...Why is this?? It doesn't happen all the time, but often enough. Can anyone help me with this??

I use the same work email address as another person for work. Problem is...If I or he, do something to an in-coming/outgoing email (delete/archive/answer it)...the action will only happen on my laptop and not his, or visa-vera (i.e. If I archive an e-mail, it archives on my laptop, but may STILL show up as present (not archived) on his laptop. Or, I may have written an e-mail, and it doesn't show up as even being sent on his laptop...Why is this?? It doesn't happen all the time, but often enough. Can anyone help me with this??

모든 댓글 (8)

more options

You need IMAP email instead of POP to keep in sync across multiple devices.

more options

Thank you. Yes, this would have been helpful, but we are already set up on IMAP, not POP. So how do I resolve the issue now?

more options

Post your troubleshooting info.

Go to the Help menu Troubleshooting Information Clear the box to include account names press the Copy all to Clipboard button Come back here and paste that info into a reply window.

more options

OK, posted here:

account1 (imap) imap.googlemail.com:993 SSL/TLS Normal password smtp.googlemail.com:465 SSL/TLS Normal password true smtp.googlemail.com:465 SSL/TLS Normal password false account2 (none) Local Folders None Normal password account3 (imap) imap.googlemail.com:993 SSL/TLS Normal password smtp.googlemail.com:465 SSL/TLS Normal password true

more options

Have you enabled IMAP forwarding at gmail? Are both the computers you are using set to use IMAP?

Instructions https://support.google.com/mail/troubleshooter/1668960?hl=en#ts=1665018

more options

Yes, both google e-mails are set up exactly the same, IMAP forwarding at gmail. Now what??

more options

No more ideas here. Sorry. Maybe someone else will come up with something.

more options

THANK YOU, anyway, for trying!! :) Very much appreciated!

Anyone else out there have any ideas?? HELP!!!  :/