Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Content of some emails is not visible or consists of completely random characters.

  • 13 답장
  • 0 이 문제를 만남
  • 26 보기
  • 최종 답변자: marcin34

more options

Hello,

some messages in my TB (128.3.0esr [64 bit]; macOS 15.0.1) do not show any content or show only completely random numbers, letters and other characters. Sometimes what helps is moving messages between the folders.

There is not such problem when viewing the e-mail via webmail.

Please find attached screenshot.

Kind regards Marcin Ćwiertnia

Hello, some messages in my TB (128.3.0esr [64 bit]; macOS 15.0.1) do not show any content or show only completely random numbers, letters and other characters. Sometimes what helps is moving messages between the folders. There is not such problem when viewing the e-mail via webmail. Please find attached screenshot. Kind regards Marcin Ćwiertnia
첨부된 스크린샷

모든 댓글 (13)

more options

Try to rebuild the index file of the troubled folder.

Right-click the folder - Properties - Repair Folder

도움이 되셨습니까?

more options

Hello!

it kind of helps for individual situation, but issue is back again next day with another messages...

도움이 되셨습니까?

more options

What is your account type - POP or IMAP?

Are you running any kind of anti-virus software?

도움이 되셨습니까?

more options

It is an IMAP account. I do not use any antivirus.

도움이 되셨습니까?

more options

A possible cause of the problem you're seeing is that Thunderbird 128 is shipping with a broken backend, causing IMAP folder corruption under some circumstances.

Currently the only remedy is repairing the affected IMAP folder (Right-click, Properties, Repair Folder), which usually fixes the issue.

Work is underway to understand the problem, but at this time no fix is available yet. For more details see https://bugzilla.mozilla.org/show_bug.cgi?id=1890230

도움이 되셨습니까?

more options

marcin34 said

Hello! it [repair] kind of helps for individual situation, but issue is back again next day with another messages...

https://bugzilla.mozilla.org/show_bug.cgi?id=1890230#c105 has a potential fix, if you would like to try it and offer feedback.

도움이 되셨습니까?

more options

Hello Wayne,

what is the Thunderbird Daily? Is it some beta version?

도움이 되셨습니까?

more options

marcin34 said

Hello Wayne, what is the Thunderbird Daily? Is it some beta version?

Daily is pre-beta. But you do not need to use daily. The "try build" executables at https://bugzilla.mozilla.org/show_bug.cgi?id=1890230#c105 are version 128.

도움이 되셨습니까?

more options

I do not think that my tech-knowledge is well enough to do it on my own. I will wait till the update with the fix in it. Till then I will just repair the problematic folders.

도움이 되셨습니까?

more options

Fixes are now available in 128.3.3. First right+click on broken folder > properties > Repair. Then update to 128.3.3 with Help > About. Please post your results here.

도움이 되셨습니까?

more options

marcin, are you still using version 128?

도움이 되셨습니까?

more options

I am on 128.3.3esr (64 bits)

도움이 되셨습니까?

more options

PS. The issue is still present at 128.3.3esr (64 bits)

도움이 되셨습니까?

질문하기

글에 답글을 달기 위해서는 계정으로 로그인해야만 합니다. 계정이 아직 없다면 새로운 질문을 올려주세요.