#Log in/sign in to the forum with your username and password. #*Forum: https://support.mozilla.com/en-US/questions #Click on "My Contributions" just above the first question listed to see your questions and questions from others to whom you have posted a reply. ------------------------------- '''Are you really using Firefox 3.5.4?''' That version is no longer supported. Check your version: Help > About Firefox (or About Mozilla Firefox, in older versions) *See: [https://support.mozilla.com/en-US/kb/Finding%20your%20Firefox%20version Finding your Firefox version] You may need to reset your User-agent. See: *[https://support.mozilla.com/en-US/kb/new?title=Web+sites+or+add-ons+incorrectly+report+incompatible+browser Web sites or add-ons incorrectly report incompatible browser] *[http://kb.mozillazine.org/Resetting_your_useragent_string_to_its_compiled-in_default Resetting your useragent string to its compiled-in default]

Your user agent string is showing FBSMTWB(Fast Browser Search Make The Web Better) associated with Fun Web Products, the source of a whole bunch of problems for Firefox including changing user agent strings. The MyWebSearch toolbar is part of this toxic stable. You may need to Google for extra help but you could start here (old but probably still relevant) - particularly '''cor-el''''s entry - https://support.mozilla.com/en-US/questions/744568

Your original question is here, https://support.mozilla.com/en-US/questions/848662