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When I click on the + sign, I do not get another tab even though an additional tab WILL open if, for example, I click on a link in an e-mail or on a site.

  • 4 replies
  • 2 have this problem
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  • Paskiausią atsakymą parašė Arjay70

Arjay70
Arjay70
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Before the latest upgrade, I could open a new tab by clicking on the + to the right of any open tabs. No more. Nothing happens. If I click on a link in an e-mail or on a website, however, a new tab will open. For example, if I get an e-mail from Facebook that says someone has posted and I click the link, I will get a new tab opened and Facebook will be there. Then I have both tabs open and can navigate on either with no problem. If I then click on the + sign, nothing at all happens. I am perfectly able to open Safari with Firefox running, and I can get multiple tabs going there with no effect on Firefox. That is, I can go back and forth.

I am grateful for any help! Thank you.

Before the latest upgrade, I could open a new tab by clicking on the + to the right of any open tabs. No more. Nothing happens. If I click on a link in an e-mail or on a website, however, a new tab will open. For example, if I get an e-mail from Facebook that says someone has posted and I click the link, I will get a new tab opened and Facebook will be there. Then I have both tabs open and can navigate on either with no problem. If I then click on the + sign, nothing at all happens. I am perfectly able to open Safari with Firefox running, and I can get multiple tabs going there with no effect on Firefox. That is, I can go back and forth. I am grateful for any help! Thank you.

Chosen solution

Get rid of this extension. Produtools Manuals 2.1 Community Toolbar 3.21.0.1

Community Toolbar extensions are known to cause that in Firefox 30.

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All Replies (4)

the-edmeister
the-edmeister
  • Moderator
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Chosen Solution

Get rid of this extension. Produtools Manuals 2.1 Community Toolbar 3.21.0.1

Community Toolbar extensions are known to cause that in Firefox 30.

Arjay70
Arjay70 Klausimą uždavęs asmuo
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I cannot find that anywhere to delete it. Where do I look? I looked in the add-ons but see only ads there for ones to add-on.

Thanks.

FredMcD
FredMcD
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Extensions 

   Produtools Manuals 2.1 Community Toolbar 3.21.0.1 ({b2bf7b3f-bf0b-4c48-aec6-f92c51be63e1})

Open the Add-ons Manager by Pressing the Alt or F10 key to bring up the tool bar. Followed by; Tools > Add-ons.

Hot key; <Control> (Mac: <Command>) <Shift> A)

On the left side of the page, select Extensions.

Arjay70
Arjay70 Klausimą uždavęs asmuo
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THANK YOU! DIDN'T SEE WHERE THE EXTENSIONS WERE THE FIRST TIME. GOOD THING THAT BUTTON WASN'T A SNAKE.