Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why, if I don't scroll or respond to Facebook, does Firefox display a flash "x-marks" shield and wipe out the menu bar?

  • 1 reply
  • 1 has this problem
  • 12 views
  • Paskiausią atsakymą parašė guigs

more options

I have a MacBook Pro, OS 10.5.8. Firefox (16.0.2) wipes out the menu bar and effects a screen freeze in Facebook and some sports sites if I do not actively refresh the screen. If I catch it in time it can be brought back to life by executing a screen close command (command w), otherwise it is a freeze and I have to quit the program. Sometimes I need to force quit and sometimes even shut down the computer and restart it in order to get back up and running. What gives?

I have a MacBook Pro, OS 10.5.8. Firefox (16.0.2) wipes out the menu bar and effects a screen freeze in Facebook and some sports sites if I do not actively refresh the screen. If I catch it in time it can be brought back to life by executing a screen close command (command w), otherwise it is a freeze and I have to quit the program. Sometimes I need to force quit and sometimes even shut down the computer and restart it in order to get back up and running. What gives?

All Replies (1)

more options

It may be that Firefox 16 does not optimize the interactive page content that Facebook interface uses. I would recommend updating Firefox to the latest version to see if the performance improves. Update Firefox to the latest release