How do I get the thumbnails back on a new tab page?
I get a AVG Secure Search page instead of the thumbnail page now when I load a new tab. How do I get the thumbnails back? I don't have an gear icon on the page to switch it back. This happen after I did a reset of Firefox so that MapQuest would work again which it now does.
What is interesting is that I get thumbnails if I open a second Firefox window and then click on a new tap page.
I've install the searchreset addon with no luck. I've run Microsoft Safety Scanner and no problems have been identified.
Chosen solution
That was very good work. Well Done. Please flag your last post as Solved Problem so other will know.
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Separate Issue; Your System Details shows;
Installed Plug-ins
Shockwave Flash 16.0 r0 Shockwave Flash 12.0 r0
Having more than one version of a program may cause issues.
Grab the uninstaller from here: Uninstall Flash Player | Windows Uninstall Flash Player | Mac Then reinstall the latest version.
Flash Player v16.0.0.235 https://www.adobe.com/products/flashplayer/distribution3.html
Bookmark and use this; Download the Mozilla Search Reset {web link} This add-on is very simple: on installation, it backs up and then resets your search preferences and home page to their default values, and then uninstalls itself. This affects the search bar, URL bar searches, and the home page.
If you still have a problem, you may have add-ware on your system.
Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
You can try these free programs to scan for malware, which work with your existing antivirus software:
- Microsoft Safety Scanner
- MalwareBytes' Anti-Malware
- Anti-Rootkit Utility - TDSSKiller
- AdwCleaner (for more info, see this alternate AdwCleaner download page)
- Hitman Pro
- ESET Online Scanner
Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the Troubleshoot Firefox issues caused by malware article.
Did this fix your problems? Please report back to us!
The flash problem was a left over DLL file which I deleted and that problem went away.
For the other part of the solution, I had already tried those options and they did not work. What did work was uninstalling Firefox and then reinstalling it.
Thanks anyway.
Modified by sageventure
Chosen Solution
That was very good work. Well Done. Please flag your last post as Solved Problem so other will know.
Solved Problem