Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This is a new laptop computer. I had mozilla on my desktop computer which crashed. don't remember my passwordand can't get it on comcast. I now have AOL

  • 3 replies
  • 1 has this problem
  • 4 views
  • Paskiausią atsakymą parašė the-edmeister

more options

Mozilla acct on desktop was on Comcast. I closed the Comcast acct . I changed to aol and am unable to receive confirmation on Comcast. I am using a new laptop and I need my original acct to access the favorites that I had stored there. How can I retrieve my original Mozilla acct?

zabiann@aol.com

Mozilla acct on desktop was on Comcast. I closed the Comcast acct . I changed to aol and am unable to receive confirmation on Comcast. I am using a new laptop and I need my original acct to access the favorites that I had stored there. How can I retrieve my original Mozilla acct? zabiann@aol.com

All Replies (3)

more options

Were you able to salvage the files from the old drive?

Most password pages have a link that says; Forgot Password.

more options

I no longer have Comcast. I changed to aol and I signed on to Mozilla when I had Comcast. Mozilla is sending the password change to Comcast which I cannot access

more options

Mozilla account - Not sure if you are referring to Firefox Sync or not, but if you change the Password for your Sync account you'll lose all your data which is on the Sync servers.

As far as your Comcast email account goes, are you sure that you can't still access your email account with Comcast? ... even though you're not still using them as your internet service provider. It's worth try to see if you can still log in and access your email.