Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Jei jums reikia pagalbos, užduokite naują klausimą.

duplicate folders

  • 3 replies
  • 2 have this problem
  • 19 views
  • Paskiausią atsakymą parašė Queenmab100

Queenmab100
Queenmab100
more options

I'm using the latest version of Thunderbird (can find the version but just downloaded it this morning) and an IMAP server. I have two 'INBOX' folders (well, technically one Inbox' folder and one 'INBOX' folder) and two 'Deleted Items' folders. There is nothing in the "INBOX' folder or the second "Deleted Items' folder. However, I can't seem to delete either one. Screen shot of folders attached.

I deleted both folders on my ISP's webmail website but they still show up in Thunderbird. Can't quite figure it out.....

Thanks for any tips or help!

I'm using the latest version of Thunderbird (can find the version but just downloaded it this morning) and an IMAP server. I have two 'INBOX' folders (well, technically one Inbox' folder and one 'INBOX' folder) and two 'Deleted Items' folders. There is nothing in the "INBOX' folder or the second "Deleted Items' folder. However, I can't seem to delete either one. Screen shot of folders attached. I deleted both folders on my ISP's webmail website but they still show up in Thunderbird. Can't quite figure it out..... Thanks for any tips or help!
Pridėtos ekrano nuotraukos

Chosen solution

Tried that but the folders are still there.  :-(

Skaityti atsakymą kartu su kontekstu 👍 0

All Replies (3)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

right click the account, select subscribe and uncheck the folder you do not want to see.

Right click again and select settings. On the server settings select advanced and make sure there is tick in show only subscribed folders.

Queenmab100
Queenmab100 Klausimą uždavęs asmuo
more options

Chosen Solution

Tried that but the folders are still there.  :-(

Queenmab100
Queenmab100 Klausimą uždavęs asmuo
more options

Oops, no I did it wrong. That solved it.