Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

No sound on any sites using Flash. Sound ok using Internet Exploreer so my PC, sound card etc is working

  • 1 reply
  • 1 has this problem
  • 2 views
  • Paskiausią atsakymą parašė Mark Schmidt

more options

I have no sound on Youtube or any website that seems to use Flash. Sound ok on BBC website. If I use Internet explorer sound ok on youtube etc so I know my sound card and speaker are working. Have checked all settings but nothing is muted. Thanks

I have no sound on Youtube or any website that seems to use Flash. Sound ok on BBC website. If I use Internet explorer sound ok on youtube etc so I know my sound card and speaker are working. Have checked all settings but nothing is muted. Thanks

All Replies (1)

more options

This is a somewhat frequent problem with Shockwave Flashplayer. The quickest fix is to uninstall and reinstall flash using the instructions here: https://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html