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I added an add on and now I can't even load any pages?!

  • 3 replies
  • 2 have this problem
  • 3 views
  • Paskiausią atsakymą parašė cor-el

helpmee123
helpmee123
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I added a whitelist add on (please bear with me, I'm not very good with technology) to block a site. Now I can't even load the home page, the tab keeps flashing "connecting" and the beach ball is spinning and firefox refuses to respond. I have tried redownloading it but I can't even access the side bar to delete the add on. PLEASE help!

I added a whitelist add on (please bear with me, I'm not very good with technology) to block a site. Now I can't even load the home page, the tab keeps flashing "connecting" and the beach ball is spinning and firefox refuses to respond. I have tried redownloading it but I can't even access the side bar to delete the add on. PLEASE help!

All Replies (3)

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
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Try to start Firefox in Safe Mode by holding down the Shift/Options key to see if that allows to remove the extension.

helpmee123
helpmee123 Klausimą uždavęs asmuo
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Thank you so much!!!! You are a lifesaver =)

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
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You're welcome