Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

i cant find my downloaded folders anywhere in my laptop which i downloaded with mozilla

  • 7 replies
  • 3 have this problem
  • 2 views
  • Paskiausią atsakymą parašė cor-el

more options

i simply download and the files download but when i search for them i cant find them anywhere in my laptop..i ve checked every folder

i simply download and the files download but when i search for them i cant find them anywhere in my laptop..i ve checked every folder

All Replies (7)

more options

{ Ctrl + J } to open the Library window showing your Downloads. Then right-click a downloaded file that you want to find and select Open Containing Folder. The file should be in that Windows folder.

more options

i do that but nothing happens...it doesn't load or anything

more options

What doesn't "load"? Are you able to find the downloaded file by viewing the "Containing Folder", or not?

more options

i click on "open containing folder" nothing happens

more options

"Click" won't do anything except for highlighting the downloaded file. Right-click it and then use Open Containing Folder.

more options

it doesnt do anything

more options

Did you check your Anti-Virus security software?

If "Open" and "Open Containing Folder" in the right-click context menu in the Download Manager window are grayed then that means that the file is no longer in the original download location and they may have been removed by Anti-Virus or cleanup software.

It is possible that Anti-Virus security software is interfering and has blocked the downloads. Try to disable Anti-Virus security software temporarily to see if that makes a difference.