Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Jei jums reikia pagalbos, užduokite naują klausimą.

why cant my firefox windows open? they would say firefox has stopped working then 'Windows will close program and notify me if a solution is available. help pls

  • 2 replies
  • 1 has this problem
  • 4 views
  • Paskiausią atsakymą parašė FredMcD

kpopknowsme95
kpopknowsme95
more options

whenever i click onto my firefox, it doesnt open but instead says that firefox has stopped working. then it would always end by me clicking on a 'close program' when they show me the usual 'A problem has caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. there seems to be no solutions AT ALL so i decided to come here and ask.

whenever i click onto my firefox, it doesnt open but instead says that firefox has stopped working. then it would always end by me clicking on a 'close program' when they show me the usual 'A problem has caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. there seems to be no solutions AT ALL so i decided to come here and ask.

All Replies (2)

finitarry
finitarry
more options

If you start in Firefox safe mode, does that work? http://kb.mozillazine.org/Safe_mode If so, it could be an extension causing the problem.

FredMcD
FredMcD
more options

Agreed

If you still have problems,

Start your Computer in safe mode with networking. Then start Firefox. Try Safe web sites. Is the problem still there?

Starting The Computer In Safe Mode;
Free Online Encyclopedia