Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Jei jums reikia pagalbos, užduokite naują klausimą.

How to access my preferences (from the tools, options browser tab)

  • 2 replies
  • 2 have this problem
  • 4 views
  • Paskiausią atsakymą parašė FredMcD

cjw17
cjw17
more options

In Firefox, when I click on tools then options, options does not function and won't allow me to make changes in my preferences. How do I fix this?

In Firefox, when I click on tools then options, options does not function and won't allow me to make changes in my preferences. How do I fix this?

Chosen solution

https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save

Note: Some software, like Advanced SystemCare with Surfing Protection, can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.

Skaityti atsakymą kartu su kontekstu 👍 1

All Replies (2)

philipp
philipp
  • Moderator
more options

hi, can you try to replicate this behaviour when you launch firefox in safe mode once? if not, maybe an addon is interfering here...

Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

FredMcD
FredMcD
more options

Chosen Solution

https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save

Note: Some software, like Advanced SystemCare with Surfing Protection, can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.