Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I am not getting a sound for New email notifications

  • 2 replies
  • 1 has this problem
  • 3 views
  • Paskiausią atsakymą parašė BrianPatter

more options

I am running windows 10 and mozilla thunderbird. My settings are set to play a sound when new email arrives, also do not get a sound by pushing play button.

I am running windows 10 and mozilla thunderbird. My settings are set to play a sound when new email arrives, also do not get a sound by pushing play button.

All Replies (2)

more options

Are you using the default sound file? There a some special requirement for sample rated etc for sound files. So test the default file first.

more options

I have tried the default but still doesn't play.