Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I try to use youtube I get "the address wasn't understood" - what do I do?

  • 2 replies
  • 1 has this problem
  • 1 view
  • Paskiausią atsakymą parašė johnr67

more options

I can't use youtube - I get a message - "the address wasn't understood" - What do I do?

I can't use youtube - I get a message - "the address wasn't understood" - What do I do?

Chosen solution

Hi, delete all references to Youtube, as shown under the heading 'How do I remove a single website from my history?' in this article - Delete browsing, search and download history on Firefox, then try the site (not from a bookmark) again.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you!

Skaityti atsakymą kartu su kontekstu 👍 1

All Replies (2)

more options

Chosen Solution

Hi, delete all references to Youtube, as shown under the heading 'How do I remove a single website from my history?' in this article - Delete browsing, search and download history on Firefox, then try the site (not from a bookmark) again.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you!

more options

Thank you Scribe - You made my day!