Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How can I prioritize which account comes up when I hit Email Link from Firefox

  • 8 replies
  • 3 have this problem
  • 1 view
  • Paskiausią atsakymą parašė coastguardian

more options

I maintain multiple email accounts. When I see an article or webpage that I want to share, I use the "Email Link" from the File Menu. My chosen email client - Thunderbird - comes up but with the wrong email account in the "From" field. How can I prioritize which account "Email Link" brings up? I know I can change which account the email is from after Thunderbird comes up, but it would be much easier if the correct account comes up all the time. Both my Firefox & Thunderbird are up-to-date.

Thanks for your kind input.

I maintain multiple email accounts. When I see an article or webpage that I want to share, I use the "Email Link" from the File Menu. My chosen email client - Thunderbird - comes up but with the wrong email account in the "From" field. How can I prioritize which account "Email Link" brings up? I know I can change which account the email is from after Thunderbird comes up, but it would be much easier if the correct account comes up all the time. Both my Firefox & Thunderbird are up-to-date. Thanks for your kind input.

Chosen solution

How to set a mail account as default. right click on mail account and select 'settings' In the 'Account Settings' window, the top mail account listed should be the current default mail account.

To check: select the top mail account listed click on 'Account Actions' Is the 'Set as default' option greyed out ? If yes, then that account is the default mail account. Whatever you have selected to use as the SMTP for that mail account will be used.'

This was the key to solving my issue. Thanks so very much for providing this information. With multiple accounts, it is easy for the wrong account to accidentally be designated the default for Email Link requests. You've been VERY helpful and I truly appreciate it.

Skaityti atsakymą kartu su kontekstu 👍 0

All Replies (8)

more options

right click your account in the folder pane. Select settings Scroll to the bottom of the list of accounts in that account settings to outgoing server (SMTP) Set the outgoing server you want as default. Now you will get the default unless some other account is already selected in Thunderbird's folder pane

more options

The appropriate account is already set as default. That was the first thing I checked. Still looking for another way to correct this annoyance. Thanks.

more options

Matt said

right click your account in the folder pane. Select settings Scroll to the bottom of the list of accounts in that account settings to outgoing server (SMTP) Set the outgoing server you want as default. Now you will get the default unless some other account is already selected in Thunderbird's folder pane

This solved my question about default "from" address!! Thanks!

more options

"unless some other account is already selected in Thunderbird's folder pane."

How would I access this setting?

Thanks.

more options

Double check the mail account is set as default AND it is using the correct SMTP server for that email address.

How to set a mail account as default. right click on mail account and select 'settings' In the 'Account Settings' window, the top mail account listed should be the current default mail account.

To check: select the top mail account listed click on 'Account Actions' Is the 'Set as default' option greyed out ? If yes, then that account is the default mail account. Whatever you have selected to use as the SMTP for that mail account will be used.

If the account/email address you want to use is not at the top, then it will not be default. select the one you want to use click on 'Account Actions' select 'Set as default'


In the left directory - at the bottom - click on 'Outgoing Server (SMTP)' It should now show you a list of all your outgoing smtp servers. Usually you will have one for each mail account. Select each outgoing server smtp in turn and locate the one which has says 'User Name' = the selected default mail account email address. click on 'EDIT' button Where it says 'Description'...enter something that allows you to easily identify that account, maybe 'Main' click on OK

then make sure the top mail account in the left pane is actually using that outgoing smtp server. select the top mail account on the right side there will be a 'Outgoing Server (SMTP)' click on drop down and select the one that says 'Main' click on OK

I've included some images below to help. note how the 'Outgoing server was given a descripton and how I use that description to locate correct smtp server for the account.


BTW: Q: Do you use pop mail accounts which have been set up to use a Global Inbox 'Local Folders' ?

more options

Thanks so much for the info about how to specify a default account!

more options

Toad-Hall said

Double check the mail account is set as default AND it is using the correct SMTP server for that email address. How to set a mail account as default. right click on mail account and select 'settings' In the 'Account Settings' window, the top mail account listed should be the current default mail account. To check: select the top mail account listed click on 'Account Actions' Is the 'Set as default' option greyed out ? If yes, then that account is the default mail account. Whatever you have selected to use as the SMTP for that mail account will be used. If the account/email address you want to use is not at the top, then it will not be default. select the one you want to use click on 'Account Actions' select 'Set as default' In the left directory - at the bottom - click on 'Outgoing Server (SMTP)' It should now show you a list of all your outgoing smtp servers. Usually you will have one for each mail account. Select each outgoing server smtp in turn and locate the one which has says 'User Name' = the selected default mail account email address. click on 'EDIT' button Where it says 'Description'...enter something that allows you to easily identify that account, maybe 'Main' click on OK then make sure the top mail account in the left pane is actually using that outgoing smtp server. select the top mail account on the right side there will be a 'Outgoing Server (SMTP)' click on drop down and select the one that says 'Main' click on OK I've included some images below to help. note how the 'Outgoing server was given a descripton and how I use that description to locate correct smtp server for the account. BTW: Q: Do you use pop mail accounts which have been set up to use a Global Inbox 'Local Folders' ?
more options

Chosen Solution

How to set a mail account as default. right click on mail account and select 'settings' In the 'Account Settings' window, the top mail account listed should be the current default mail account.

To check: select the top mail account listed click on 'Account Actions' Is the 'Set as default' option greyed out ? If yes, then that account is the default mail account. Whatever you have selected to use as the SMTP for that mail account will be used.'

This was the key to solving my issue. Thanks so very much for providing this information. With multiple accounts, it is easy for the wrong account to accidentally be designated the default for Email Link requests. You've been VERY helpful and I truly appreciate it.