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How to resolve this error: The RETR command did not succeed. Error retrieving a message. Mail server pop.mail.yahoo.com responded: problem retrieving message.

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  • Paskiausią atsakymą parašė Matt

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Ability to download Yahoo pop mail using Thunderbird client stopped working a month ago. No solutions on this website or others have worked. Yahoo customer support said this was a Thunderbird Error and therefore they cannot help. Has anyone found a solution?

Ability to download Yahoo pop mail using Thunderbird client stopped working a month ago. No solutions on this website or others have worked. Yahoo customer support said this was a Thunderbird Error and therefore they cannot help. Has anyone found a solution?

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I have seen about a hundred solutions on this forum.

You need to delete the popstate.dat file from the Thunderbird profile folder-for the yahoo account.

Note that deleting this file WILL see all your existing mail on Yahoo redownloaded.

See https://support.mozilla.org/en-US/questions/999111#answer-570814 for instructions