Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox stops responding (white screen) when deleting saved passwords.

  • 1 reply
  • 2 have this problem
  • 1 view
  • Paskiausią atsakymą parašė FredMcD

more options

Whenever I try to delete all of the saved passwords, Firefox stops responding and I have to force close the application......help. It also hangs just deleting 1 saved password. Very annoying...

Whenever I try to delete all of the saved passwords, Firefox stops responding and I have to force close the application......help. It also hangs just deleting 1 saved password. Very annoying...

All Replies (1)

more options

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?