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Video does not load on ABC television website.

  • 1 reply
  • 1 has this problem
  • 2 views
  • Paskiausią atsakymą parašė Happy112

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Issue: Video does not load on ABC television website. (This issue does not occur in any other video watching website I use.)

Based on reading this forum and the page information for the ABC television website ("Connection is not secure" and "You have not granted this site any special permissions."), it appears that certain permissions need to be granted for video to load on this website. There are multiple tabs and a list of permissions under each tab, all of them are set to "Use default", but there is no indication as to which one(s) would need to be set to "Allow" to enable video to load. Where could I find this information?

Firefox 47.0.1 for Windows

Issue: Video does not load on ABC television website. (This issue does not occur in any other video watching website I use.) Based on reading this forum and the page information for the ABC television website ("Connection is not secure" and "You have not granted this site any special permissions."), it appears that certain permissions need to be granted for video to load on this website. There are multiple tabs and a list of permissions under each tab, all of them are set to "Use default", but there is no indication as to which one(s) would need to be set to "Allow" to enable video to load. Where could I find this information? Firefox 47.0.1 for Windows

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Hi   !

First:   would you see if maybe there are updates for your graphics drivers:
        http://mzl.la/1xKsEca

Also see:
https://support.mozilla.org/en-US/kb/fix-common-audio-and-video-issues

I could suggest   Firefox in Safe Mode,   but let's try this first.
By the way:   is there a special reason why you have an older version of   Firefox   ?