Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Amazon video wont play despite having widevine always active

  • 3 replies
  • 5 have this problem
  • 1 view
  • Paskiausią atsakymą parašė Browbeating

more options

Amazon prime videos all give the same error stating I need the widevine content decryption module. This is present in the plugins and always active. I have tried re-starting and re-loading but nothing works. What do I need to do to watch a film?

Amazon prime videos all give the same error stating I need the widevine content decryption module. This is present in the plugins and always active. I have tried re-starting and re-loading but nothing works. What do I need to do to watch a film?

Chosen solution

Solved it!!!! Firefox wont work with the widevine cdm in conjunction with a linux operating system. Google Chrome is the one that works. Downloaded it, installed it and happily watching Amazon Prime again.

Skaityti atsakymą kartu su kontekstu 👍 0

All Replies (3)

more options

Chosen Solution

Solved it!!!! Firefox wont work with the widevine cdm in conjunction with a linux operating system. Google Chrome is the one that works. Downloaded it, installed it and happily watching Amazon Prime again.

more options

It is supposed to work on Linux according to "Watch DRM content on Firefox." Could you mention your specific distribution?

more options

I would like to but am not sure what specific distribution means