Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Computer hacked 11/4, no Firefox or Thunderbird acct after rebuild

  • 1 reply
  • 1 has this problem
  • 12 views
  • Paskiausią atsakymą parašė bsahm

more options

My computer was hacked and I have rebuilt the Win OS to original. My Firefox and Thunderbird accounts wereunknown to Mozilla when I attempt to log in. How do I retrieve them - reinstalled Firefox and all OK.

My computer was hacked and I have rebuilt the Win OS to original. My Firefox and Thunderbird accounts wereunknown to Mozilla when I attempt to log in. How do I retrieve them - reinstalled Firefox and all OK.

Modified by bsahm

Chosen solution

Update: Firefox now OK & I believe the hackers closed my Thunderbird account.

Skaityti atsakymą kartu su kontekstu 👍 0

All Replies (1)

more options

Chosen Solution

Update: Firefox now OK & I believe the hackers closed my Thunderbird account.