Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Jei jums reikia pagalbos, užduokite naują klausimą.

Firefox crashes

  • 1 reply
  • 1 has this problem
  • 5 views
  • Paskiausią atsakymą parašė philipp

sajjad.
sajjad.
more options

I use Macbook Pro 15 with Sierra 10.12 and Firefox 50.1. Since installing Firefox (two weeks ago), every time I open the Macbook's lid and wake up the system, I see the Firefox crash reporter. I checked my Firefox, add-ons and OS to see if they are updated, I disabled unnecessary add-ons, I restarted the Firefox in safe-mode; none of them solved the problem. The only help that they did was by doing so, the Firefox crashed not at every system wake-up, but by a random time (sometimes after one hour sleeps, sometimes 6 hours). Firefox hasn't had crashes during the time I used the system, it crashes just at the system wake-ups (and I noticed in console that it is not due to the system wake-up itself, but due to some errors after couple of hours) Any help would be appreciated. My crash-id is bp-2024233a-bafe-485c-9ba0-a68fe2170108

I use Macbook Pro 15 with Sierra 10.12 and Firefox 50.1. Since installing Firefox (two weeks ago), every time I open the Macbook's lid and wake up the system, I see the Firefox crash reporter. I checked my Firefox, add-ons and OS to see if they are updated, I disabled unnecessary add-ons, I restarted the Firefox in safe-mode; none of them solved the problem. The only help that they did was by doing so, the Firefox crashed not at every system wake-up, but by a random time (sometimes after one hour sleeps, sometimes 6 hours). Firefox hasn't had crashes during the time I used the system, it crashes just at the system wake-ups (and I noticed in console that it is not due to the system wake-up itself, but due to some errors after couple of hours) Any help would be appreciated. My crash-id is bp-2024233a-bafe-485c-9ba0-a68fe2170108

All Replies (1)

philipp
philipp
  • Moderator
more options

hi, this is a bug in mac os x leading to a crash of firefox when the machine wakes from sleep. we are waiting for the general release of osx 10.12.3 to get this fixed. you may also follow along in bug 1320048 where we are tracking the issue.