Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Caught virus 1/25/17 eliminated virus 1/26/17 lost 3/4 of my email folders....need them back???

  • 1 reply
  • 2 have this problem
  • 6 views
  • Paskiausią atsakymą parašė user1121639

more options

Caught virus from internet on my computer 1/25/17....my computer guru banished it 1/26/17.....now I lost about 3/4 of my folders in Thunderbird and my email is acting erratically.

Caught virus from internet on my computer 1/25/17....my computer guru banished it 1/26/17.....now I lost about 3/4 of my folders in Thunderbird and my email is acting erratically.

Chosen solution

I respectfully suggest you get your computer guru back to help you with this.

If you are computer knowledgeable, comfortable with messing around with files on the hard drive, and are willing to learn about Thunderbird Profiles and the files in the Profile, I can give you instructions.

Skaityti atsakymą kartu su kontekstu 👍 2

All Replies (1)

more options

Chosen Solution

I respectfully suggest you get your computer guru back to help you with this.

If you are computer knowledgeable, comfortable with messing around with files on the hard drive, and are willing to learn about Thunderbird Profiles and the files in the Profile, I can give you instructions.