Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Jei jums reikia pagalbos, užduokite naują klausimą.

I contacted "Mike Jay" Firefox customer support at: #855-785-2511. He wanted $25 before helping.True fact of how Mozilla operates? Pls. call me 7193100762

  • 1 reply
  • 3 have this problem
  • 2 views
  • Paskiausią atsakymą parašė philipp

trinhs
trinhs
more options

This guy claimed to be representing Firefox and Mozilla customer service. I got his number off a browser search for your customer service number. He talked me into sharing my screen with support log me in rescue app. Was really rude when I asked why I had to pay him $25 just to ask him a question about speechify add on. Then when I asked to speak with his supervisor, he said Firefox and Mozilla supervisors will NOT speak with me. Please call me back 719.591-0762, my name is Trinh. Sincerely, Trinh

I am about to report this, but wanted to consult you first. trinhschoon@gmail.com

This guy claimed to be representing Firefox and Mozilla customer service. I got his number off a browser search for your customer service number. He talked me into sharing my screen with support log me in rescue app. Was really rude when I asked why I had to pay him $25 just to ask him a question about speechify add on. Then when I asked to speak with his supervisor, he said Firefox and Mozilla supervisors will NOT speak with me. Please call me back 719.591-0762, my name is Trinh. Sincerely, Trinh I am about to report this, but wanted to consult you first. trinhschoon@gmail.com

Chosen solution

hi, like most other free software projects firefox doesn't provide any phone support - so whoever you called and spoke to was not part of mozilla, but an unrelated company (maybe tech support scam).

Avoid and report Mozilla tech support scams

Skaityti atsakymą kartu su kontekstu 👍 0

All Replies (1)

philipp
philipp
  • Moderator
more options

Chosen Solution

hi, like most other free software projects firefox doesn't provide any phone support - so whoever you called and spoke to was not part of mozilla, but an unrelated company (maybe tech support scam).

Avoid and report Mozilla tech support scams