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THUNDERBIRD WONT OPEN after update to 52.3.0 [win10]

  • 4 replies
  • 2 have this problem
  • 20 views
  • Paskiausią atsakymą parašė BOSTONDAVE23

BOSTONDAVE23
BOSTONDAVE23
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ever since the update last week, im no longer able to open thunderbird email. i tried opening it while pressing the shift key (which is what the support says to do to open in safe mode)... nothing works. please help !

ever since the update last week, im no longer able to open thunderbird email. i tried opening it while pressing the shift key (which is what the support says to do to open in safe mode)... nothing works. please help !

Modified by Wayne Mery

All Replies (4)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
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Safe mode is a good start.

What does "nothing works" mean - what are you seeing on the screen?

BOSTONDAVE23
BOSTONDAVE23 Klausimą uždavęs asmuo
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Whether I click click on the icon to open thunderbird or press the shift key while trying to open thunderbird, nothing happens. It doesn't open. Nothing happens on the screen. I don't see an error message, I don't see thunderbird trying to open. Nothing happens !

Toad-Hall
Toad-Hall
  • Top 25 Contributor
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What happens if you right click on the shortcut icon and select 'Run as administrator' ?

BOSTONDAVE23
BOSTONDAVE23 Klausimą uždavęs asmuo
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Nope not even. I even right click and try previous version. Nothing opens !