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when I open a new tab it doesn't show the tiles anymore, instead it shows a search screen called "my converter"

  • 3 replies
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  • Paskiausią atsakymą parašė Happy112

KJKL
KJKL
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When I click on a new tab, it no longer shows the tiles. Instead, it opens a new search screen with a "My Converter" option. I cannot find a the cogwheel icon that will allow me to include suggested sites. I am attaching a screenshot of what I see when I open a new tab. Any ideas for how to get my tiles back? Thanks so much!

When I click on a new tab, it no longer shows the tiles. Instead, it opens a new search screen with a "My Converter" option. I cannot find a the cogwheel icon that will allow me to include suggested sites. I am attaching a screenshot of what I see when I open a new tab. Any ideas for how to get my tiles back? Thanks so much!
Pridėtos ekrano nuotraukos

Chosen solution

Hi    !

That hmyquickconverter.com is a browserhijacker, that you will of course want to get rid off.

Go to the 3-bar menu => Addons => Extensions and look for any unfamiliar or suspicious looking extensions, like e.g.:

SafeSearch Incognito SearchAssist Incognito

When you find any :   remove them.

Also look in : 3-bar menu (or 'Tools') => Options => Advanced => Network tab => Under : 'Offline Web Content and User Data'

However :   most malware will be 'hiding' somewhere , so let's run malware scans :

Further information can be found in this article :
https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners.
They all work differently   -   what one program doesn't pick up, the other might.

Especially for Mac : https://www.malwarebytes.com/mac/


Also see : https://malwarefixes.com/remove-search-hmyquickconverter-com/

Skaityti atsakymą kartu su kontekstu 👍 2

All Replies (3)

Happy112
Happy112
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Chosen Solution

Hi    !

That hmyquickconverter.com is a browserhijacker, that you will of course want to get rid off.

Go to the 3-bar menu => Addons => Extensions and look for any unfamiliar or suspicious looking extensions, like e.g.:

SafeSearch Incognito SearchAssist Incognito

When you find any :   remove them.

Also look in : 3-bar menu (or 'Tools') => Options => Advanced => Network tab => Under : 'Offline Web Content and User Data'

However :   most malware will be 'hiding' somewhere , so let's run malware scans :

Further information can be found in this article :
https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners.
They all work differently   -   what one program doesn't pick up, the other might.

Especially for Mac : https://www.malwarebytes.com/mac/


Also see : https://malwarefixes.com/remove-search-hmyquickconverter-com/

KJKL
KJKL Klausimą uždavęs asmuo
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Thank you so much! I deleted three suspicious extensions and now my tabs are back to normal. I really appreciate you taking the time to help me.

Happy112
Happy112
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KJKL said

Thank you so much! I deleted three suspicious extensions and now my tabs are back to normal. I really appreciate you taking the time to help me.

My pleasure  !

I'm so glad that you got rid of that nuisance.

And : well done - you did a great job  !